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At 888w, your account data is handled with a clear set of rules — what we collect, why we keep it, and how you can review or update it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy describes how 888w collects, uses and retains information linked to your account. When you open an account, we record the registration details you provide — name, contact information and any identity verification documents submitted through the account flow. When you use a local payment method such as Nagad or Rocket to fund your wallet, the transaction reference and amount are logged against your account record as part of our standard processing. We do not store your full Nagad or Rocket credentials; only the transaction identifiers visible in your account history are retained. We also collect technical data — device type, browser session tokens and IP address — to keep your session secure and to detect unusual access patterns. Cookies placed during your visit help the site remember your preferences across sessions; you can review and adjust cookie permissions through your browser settings at any time. Data we collect is used only for the purposes stated here: account management, transaction records, session security and service communication. We do not sell your personal information to third parties. Availability of the services described and the rights set out in this policy depend on your local law and the eligible regions we serve.
Not every interaction on the platform falls under the same privacy rules. Four areas carry distinct treatment — understanding them helps you know which controls are directly in your hands and which involve a third-party relationship we cannot govern.
All data tied to your registered account — login records, session history, identity verification status and your account wallet activity — falls fully within this policy. You can request a review of this data through the support route described below.
Payment activity processed through Nagad, Rocket or bKash is recorded at the transaction reference level in your account history. The payment provider's own data handling is governed by their separate policy; we do not control what they retain on their side.
Browsing behaviour on 888w — pages viewed, session duration and device signals — is captured through first-party cookies and standard server logs. This data is used for security checks and service improvement only, not for onward sale or profiling.
Links or embedded tools that take you outside 888w — including any external payment portal or third-party verification service — operate under their own terms. We are not responsible for how those services handle your data once you leave our platform.
Your account gives you direct access to several data-related actions without needing to contact support first. The signed-in account area shows your transaction history — including records tied to Nagad or Rocket deposits — which you can review at any time by navigating to the wallet section of your account. If your registered name, contact number or email is no longer current, the account settings page has editable fields for each of these; follow the on-screen verification steps shown there to confirm the change. For anything you cannot update through the account interface — such as a request to understand what data we hold, or a question about how a specific record was created — our support team is reachable through the contact routes listed in this policy. We aim to respond to data-related questions through the same channels we use for account support; response handling depends on the nature of the request and does not follow a fixed timeline we can publish here.
Open the wallet section in your signed-in account to see the full transaction log, including all payment references from Nagad, Rocket or bKash deposits. This view is available any time without contacting support.
Your registered name, mobile number and email can be updated through account settings. The page shows the verification steps required to confirm the change — follow those fields exactly as displayed.
If you want to understand what information we hold about your account, or why a specific record exists, write to our support team with your registered account email and a clear description of your question.
For any concern about how this privacy policy has been applied to your account, contact us through the routes shown below. We treat these requests separately from general account help to make sure they reach the right team.
If you have a question about your account data, want to request a correction, or need to understand how a specific piece of information is being used, the routes below are the published ways to reach the 888w support team. Please include your registered account email in any privacy-related message so we can locate your record without delay.
Open the live chat window from the signed-in account area to speak with our support team about a privacy or data question. This is the quickest route for account-specific queries.
Send a written data request or privacy question to the support email address published in the contact section of your account. Include your registered email and a clear description of the request.
The help centre linked from your account dashboard covers the most common privacy and data questions. Check there first — many requests about viewing or correcting records can be resolved without contacting the team directly.
Keeping your information accurate and appropriately secured is a core part of how we operate. These four areas explain the practical steps we take and how each one affects your account.
Session cookies keep your account authenticated during a visit and expire when you log out or close the browser. Persistent preference cookies can be cleared through your browser settings; instructions for common mobile browsers are available through the help centre.
We keep account records — including identity verification data and Nagad, Rocket or bKash transaction references — for as long as your account is active and for a further period required by our operational obligations. Retention periods are not fixed by this policy alone.
Your account is protected by the password and any verification step shown at login. We do not ask for your full payment credentials through chat or email; any message doing so is not from us. Report suspicious contact through the live chat route.
When this privacy policy changes in a way that affects your rights or how your data is used, we will post a notice in the account area before the change takes effect. Continuing to use the account after a notified update means you have seen the revised policy.
These are the questions we hear most often from account holders about how their data is managed, what rights they have and how to act on them. If your question is not here, the support routes listed above are the right next step.
We collect the name, contact number and email you enter during registration, along with any identity document you submit through the verification step. Technical data — device type and session IP — is also recorded automatically to keep the account secure.
Yes. The wallet section of your signed-in account shows a full log of transaction references, including activity from Nagad, Rocket and bKash. You can review this history at any time without contacting support.
Go to account settings while signed in. Editable fields for your contact number and email are shown there, each with an on-screen verification step. Follow the instructions displayed to confirm the change before it is saved.
We do not sell your personal data. Payment processor references — such as a Nagad or Rocket transaction ID — are shared only to the extent needed to process or verify a transaction. Third-party services you access outside our platform operate under their own data policies.
Data is retained while your account is active and for a further period based on our operational obligations. The exact retention period is not a fixed published number; contact our support team if you want to understand the status of a specific record.
Send a written request to the support email published in your account dashboard. Include your registered email address and describe clearly what you are requesting. Whether a full deletion is available may depend on your local law and the eligible region we serve.